![]() The app features three major modes: Inspector, Survey and Planning. Sky Q uses ch36 to ch 52 by default which is shown as ch36 80 MHz.NetSpot for Windows is the only affordable and comprehensive professional software for home and office Wi-Fi planning, management, analysis, and visualization. One thing despite the similar name 5g is not the same as 5GHz wifi, the former is 5th Generation mobile telephony while 5GHz is the frequency of one of the bands used for Wifi. When i had Sky Q I used such a system to connect a Q mini in an upstair bedroom greatlyimprving wfi speeds on thst floor. Wifi signals can be blocked by solid objects so having the hub out in the open on a table or shelf helps as does making sure Q minis are not tucked away behind the TV these are is easy wins if they apply in your home but in some cases you may want to consider buying a powerline networking kit that uses the mains wiring to carry data from the hub to the Q box. The best answer is to improve what is called the backhaul connection to that Sky Q box. Given you cannot directly control which hotspot you phone connects to you can find speeds drop when you are on area of your home. ![]() One issue though is if a Q box has relatively poor connection to the others its hot spot can only provide relatively low speeds. Sky Q boxes provide a mesh wifi network when paired with a Sky hub with each Q box acting as a dualband wifi hotspot which most devices can roam between seamlessly. Sky Q works best with the default settings as do most newer devices so only split bands with Sky Q if you have devices that wont connect typically these are smart plugs etc which have cheap wifi chips. You onlly get two separate SSIDs if you split the 2.4GHz and 5GHz bands by reprogramming the hub. Thoughts hubs by default offer a single dual band SSID which is why you are only seeing one. ![]() Have read a few folk advise having similar issues with the 5g wifi not showing up but yet to hear if this was sorted out with a new box ? Tech guy was stumped and advised that it sounded like a software issue within the main sky box so has advised for a new box to be sent out. The tech guy got me to split the wifi again as obviously resetting the router settings earlier would have reset the router to original settings and would require me to do this again. This has been fine since then so nothing to do with that. I have split the 2.4 and 5g via the router online settings as required the 2.4 option to set up a few wireless security cameras a few years ago. Strange that the 5G is working as that is what the multi room skyQ boxes use but won't show up on my list of wifi networks. Unfortunately now within my wifi settings on iPad or android phone the 5G option is not showing up ! Phoned sky tech and the chap was great got me to reset everything via the router online settings and eventually we got the sky q boxes working fine. Shortly afterwards upon checking my wifi settings on both my iPad and android phone I noticed if I pressed on 5g it was comming up as unavailable.which would obviously explain why my multi room sky Q boxes were not picking up a signal from the main sky box located downstairs. Pressed the WPS button on my main box but the skyQ boxes woukd just not find a signal. First noticed today where we could not get a signal on our skyQ multi room boxes. Hi, issue with my 5g wifi within the house.
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